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Common issues

1 min read

The menu disappeared after updating

Reassign your menu at the Navigation section settings — updates occasionally reset menu locations.

Colors won't save

Clear your page cache after saving theme editor changes if you use a caching app or CDN in front of your store.

Images look blurry

Upload source images at least 2000px on the longest side — Shopify serves a resized copy automatically, but can't sharpen an undersized original.

The site is slow after adding an app

Most slowdowns come from apps injecting extra scripts. Check Online Store → Themes → Edit code → app embeds, and disable ones you're not using.

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